In tough economic times, it can sometimes seem like there are no more places to make cuts. You’re no longer matching 401(k) contributions, you’ve made staffing cuts; you’ve even switched to single-ply toilet paper. If you’re still not sure what to do to increase profits, consider turning your attention to reducing employee turnover.
Because turnover costs are hard to pin down, most companies just ignore them. Many employers don’t take the time to calculate their exact costs for replacing a worker since they figure that the cost is minimal and unavoidable. In fact, HR experts estimate that the cost of replacing one employee is at least 25 percent of that employee’s annual salary.
These costs include:
Intangible costs also include the stress a short staff puts on other workers, interrupted client dialogue and lost company knowledge. If you add it all up, you are probably losing much more than you thought on each employee that leaves your company, so doesn’t it make sense to start doing something about it?
The solution to reducing turnover is different for every company. The most important thing you need to do is find out exactly why employees are not happy with your company and fix it. Are employees overworked? Do they hate the work environment? Do they want more competitive salary and benefits? You may not see a dramatic change within a couple weeks or even months, but whatever money you invest in your employees in the short term, you’ll see multiplied in the long term with reduced turnover and higher profits.
One tool that has effectively reduced turnover time and time again is employee benefit statement software. How can a solution that shows employees the value of their employment help you lower costly employee turnover?